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Service Leopard

Draft — review with legal counsel before launch

This is a reasonable starting document for a software-as-a-service business. It has not been reviewed by a lawyer, it is not legal advice, and it must be checked against the laws that apply to Valoria Ventures LLC before it is published as binding.

Terms of Service

These terms govern your use of the Service Leopard platform, operated by Valoria Ventures LLC. Please read them carefully — by using the platform you agree to them.

Effective date:
July 25, 2026
Last updated:
July 25, 2026

1. Who we are and what these terms cover

Service Leopard (“Service Leopard”, “we”, “us”) is business management software operated by Valoria Ventures LLC dba Service Leopard, a LLC formed in Georgia, with a mailing address at [BUSINESS MAILING ADDRESS — use registered agent or virtual office address, NOT a home address]. These Terms of Service (the “Terms”) form an agreement between you and us covering your access to and use of our websites, applications and related services (together, the “Platform”).

If you are agreeing to these Terms on behalf of a company or other organisation, you confirm you have the authority to bind that organisation, and “you” means that organisation.

2. Your account

You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for keeping your credentials confidential. Tell us promptly at [SUPPORT EMAIL — e.g. support@serviceleopard.com] if you believe your account has been used without your authorisation.

You must be at least 18 years old and legally able to enter into a contract to use the Platform.

3. Subscriptions, fees and billing

  • Access to the Platform is sold on a subscription basis. The plan you select, its price and its billing period are shown at the time of purchase.
  • Unless stated otherwise, subscriptions renew automatically at the end of each billing period at the then-current rate until cancelled.
  • Fees are exclusive of taxes. You are responsible for any sales, use, VAT or similar taxes, except taxes based on our income.
  • We may change our prices. Where we do, we will give you notice before the change applies to your next renewal.
  • Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.

4. Payments and our role as a platform

Service Leopard is a software platform. We enable independent service businesses to accept payments from their own customers — that is, we facilitate payments on behalf of the businesses that use our software. Card processing is performed by our third-party payments partner under its own terms, and you may be required to accept those terms in order to accept payments through the Platform.

Where you use the Platform to charge your own customers, you remain the merchant of record for those transactions. That means you are solely responsible for the goods and services you sell, for the accuracy of your prices and estimates, for fulfilling what you have promised, and for handling your own refunds, chargebacks and customer disputes. We are not a bank, we do not provide financial or tax advice, and we are not a party to the agreement between you and your customer.

You agree not to use the Platform to process payments for any business or activity that is prohibited by our payments partner or by applicable law.

5. Acceptable use

You agree not to:

  • use the Platform to break the law or infringe anyone’s rights;
  • send messages, calls or marketing through the Platform without the consents and opt-outs required by applicable communications and marketing laws;
  • upload malicious code, or attempt to breach or probe our security or access controls;
  • copy, resell, sublicense or white-label the Platform except under a separate written agreement with us;
  • reverse engineer or attempt to derive the source code or underlying methods of the Platform, except where that restriction is prohibited by law;
  • use the Platform to build a competing product, or to benchmark it for publication without our written consent.

6. Your data

You keep ownership of the data you and your customers put into the Platform (“Your Data”). You grant us a limited licence to host, process, transmit and display Your Data strictly as needed to provide and support the Platform, to keep it secure, and to improve it in ways that do not identify you or your customers.

You are responsible for having the rights and consents needed for the personal information you put into the Platform, including your customers’ contact details. How we handle personal information is described in our Privacy Policy.

7. Our intellectual property

The Platform, including its software, design, content, trademarks and the Service Leopard name and logo, belongs to us or our licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Platform during your subscription — nothing more. If you send us feedback or suggestions, we may use them without obligation to you.

8. Third-party services

The Platform may integrate with third-party services such as payment processing, communications, mapping and accounting tools. Those services are governed by their own terms and privacy policies. We are not responsible for third-party services, and your use of them is at your own risk.

9. Availability, changes and beta features

We work to keep the Platform available and reliable, but we do not guarantee uninterrupted service. We may modify, add or remove features over time. Some features may be offered as early access, preview or beta — those are provided as-is, may change or be withdrawn, and should not be relied on for critical operations.

10. Suspension and termination

You may cancel at any time in line with our Refund & Cancellation Policy. We may suspend or terminate your access if you materially breach these Terms, if your account creates a legal or security risk, or if fees go unpaid after notice. On termination your right to use the Platform ends. We will make Your Data available for export for 30 days after termination, after which it may be deleted.

11. Disclaimers

To the fullest extent permitted by law, the Platform is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Platform will be error-free, or that it will produce any particular business result.

12. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, goodwill or data. Our total aggregate liability arising out of or relating to these Terms will not exceed the amounts you paid us for the Platform in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnity

You will defend and indemnify us against third-party claims arising from Your Data, from your use of the Platform in breach of these Terms or applicable law, or from the goods and services you sell to your own customers.

14. Changes to these Terms

We may update these Terms. If a change is material, we will give reasonable notice — for example by email or a notice in the Platform — before it takes effect. Continuing to use the Platform after the effective date means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of Georgia, without regard to its conflict of laws rules. The parties will first try in good faith to resolve any dispute informally by contacting [LEGAL / PRIVACY EMAIL]. [PLACEHOLDER: CONFIRM WITH COUNSEL WHETHER TO ADD AN ARBITRATION CLAUSE, A CLASS-ACTION WAIVER AND AN EXCLUSIVE VENUE — THESE VARY BY JURISDICTION AND ARE DELIBERATELY LEFT OUT OF THIS DRAFT.]

16. General

These Terms, together with the policies referenced in them, are the entire agreement between us on this subject. If a provision is held unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale of assets.

17. Contact

Valoria Ventures LLC dba Service Leopard
[BUSINESS MAILING ADDRESS — use registered agent or virtual office address, NOT a home address]
[LEGAL / PRIVACY EMAIL]
[BUSINESS PHONE NUMBER]